All West Veterinary Hospital is seeking a Client Service Representative to join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a flexible, full-time, or part-time position, with a 5/8 or 4/10 schedule and availability needed Monday-Friday.

Full-time benefits and compensation:

• Compensation: $19-20/hour, based on experience and skillset
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options

Minimum qualifications and skillset:

• 1+years of client service experience
• Proficiency in the following skills:
  • Client service and communication
  • Welcoming and discharging patients
  • Booking appointments
  • Over the counter sales and financial transactions
  • General front desk duties

About All West Veterinary Hospital:

We are a full-service hospital providing veterinary care to dogs, cats, horses, mules, birds, pocket pets, reptiles, and rodents—“all creatures great and small.” We offer everything from wellness exams and preventive care to advanced orthopedic and soft tissue surgeries. For our small animal patients, we have 7 exam rooms, a large treatment and care area, and full ability for in house diagnostics, surgery, dentistry and more. Our equine patients are equally as important, with exam areas, a surgery suite, and diagnostic equipment (including an equine ultrasound machine). We have a large facility, a talented team of doctors, multiple credentialed technicians, and a dedicated support staff. Our team members are cross-trained and share responsibilities throughout the hospital, creating a cohesive, communicative environment with high job satisfaction and low turnover.

At All West, you’ll find plenty of opportunities here to follow your passions—we encourage you to apply today!